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When Chatbots Go Rogue: The Dangers Of Poorly Trained AI

Anthropics friendly AI chatbot, Claude, is now available for more people to try Microsoft’s Tay in 2016 is a prime example of chatbot training gone awry — within 24 hours of its launch, internet trolls manipulated Tay into spouting offensive language. Lars Nyman, CMO...

Your Essential Intro to Customer Service Automation

Top 5 Tools for Automated Customer Service in 2023 l WotNot Whenever you go out to eat, wherever you get your food, you can thank a restaurant supply company for it. For example, Dialpad Ai lets ShipEX instantly notify relevant departments depending on the keywords it...

13 Undeniable Benefits of Chatbots Plus Challenges

Chatbots and Artificial Intelligence in Education Center for Teaching Excellence This gap is more pronounced in understanding how the design and linguistic features of AICs impact user satisfaction and engagement. While studies like those of Chen et al. (2020) and...

4 Ways Conversational Chatbots Engage Customers

80% of firms plan to implement conversational customer engagement Customers may have basic questions about a service, seek shipping and delivery updates, or need detailed pricing information. By relying on existing resources like frequently asked questions, a webpage,...

Unlocking NLP’s power in daily life: Insights and trends

What is Natural Language Processing? The different examples of natural language processing in everyday lives of people also include smart virtual assistants. You can notice that smart assistants such as Google Assistant, Siri, and Alexa have gained formidable...
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